Recent Questions
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
Q: Hi, My name is Carolina Espino working for JAZZPLAT SA (Argentine) and we are interested in buying your product Deluxe menu & tree & tabs & popup windows & calendar Multiple Website License, price $149.95
We would like to know if you will be able to provide us with an invoice once we buy the menu bar in javascript?
A: We do not accept payments directlyand use ShareIt (Germany) service to process orders.
ShareIt will accept your order and provide you with a linkto a formal invoice, along with payment instructions. Thiswill be provided on-screen as well as by email. Please printthe invoice and submit it to your company's Accounts Payablefor payment.
If you need more info, please, contact with share-it.
Q: I created a test page with your product. I have a frame page consisting of a header and content.
The drop down menus are in the header and cross nicely into the content frame when they drop down. This part is working as planned! The first time I open the test page in my browser any link in any drop down menu will work the first time just fine.
Then, if I pick another link in any drop down menu, it appends the address of the first link to the address of the second link and the URL fails.
It is acting like it writes the url for the first link into some variable, then forgets to null it on select, and then appends the url for the second link to the variable. As I click links in different drop down menus it keeps doing this append feature until I have a very long worthless URL path. If I close the browser and start over then the first thing I click on will work properly, but that is all that will work.
I tried this test page on two different PCs, just in case there was a problem on my browsers. MS IE.6.0
A: You can use additional parameters to make menu paths absolute:
var pathPrefix_img = "http://domain.com/images/";
var pathPrefix_link = "http://domain.com/pages/";
These parameters allow to make images and links paths absolute.
For example:
var pathPrefix_img = "http://domain.com/images/";
var pathPrefix_link = "http://domain.com/pages/";
var menuItems = [
["text", "index.html", "icon1.gif", "icon2.gif"],
];
So, link path will be look so:
http://domain.com/pages/index.html
Images paths will be look so:
http://domain.com/images/icon1.gif
http://domain.com/images/icon2.gif
Please, try to use these parameters.
Q: When I purchse your software/license, does this include any future updates?
Minor/Major?
I checked your site and FAQ but couldn't see any mention of this.
Any information would be appreciated.
A: All minor upgrades you'll get for free (for example, 1.5->1.7).
All major upgrades you'll get for free during 1 year (for example, 1.7->2.0).
For example, if there's some major upgrades (1.7 -> 2.0 -> 4.0)you'll get them for free during one year.
But if there'll be no major upgrades during some period (1.72 -> 1.81 -> 1.92). And after 3 year, for example, there will be major upgrade to 2.0. So you can upgrade for free.
We can offer you some discount for the major upgrade after one year.