Recent Questions
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
Q: I pushed the js files you attached and it fixed my Trial error message but now my left menus APPLMENU.JS and APPL2MENU.JS won't mouse over and won't open the submenus and it gives a javascript error.
A: Now you have several errors in you data files appl2menu.js andapplmenu.js.
Now you have
var menuBackColor="cccccc";
var menuBorderWidth="";
var itemBorderWidth="";
This is not right.
Try to write them:
var menuBackColor="#CCCCCC";
var menuBorderWidth="0"; //this parameter cannot be empty
var itemBorderWidth="0"; //this parameter cannot be empty
Q: One question. I'm working on my site and I'm wondering why the background images disappear for a while after hovering over them, then reappear after a while.
Can you tell me how to stop this from happening?
A: ow you have such parameter:
var itemBackColor=["#FFFFFF","#4792E6"];
The second color is the mouseover background color.
Q: I recently received a non-profit license for your product, and after I installed it and the 'trial version' label disappeared, two of my javascript menu frames started appearing "up", instead of "down" which is preferred.
The 'enrollment center' and the 'physician center' work fine. The 'volunteer center' and 'donor center' used to work correctly (down) before I updated to the non-profit license, but now they appear "up".
If you could please help me that would be great.
A: You should set the following parameter:
var subMenuVAlign="top";