Recent Questions
Q: I want to purchase the software using the company credit card, my question is do I get automatically a registration number for immediate use or it will be sent via post mail. I need to use the dhtml menu script right now so the post mail is not an option.
Please reply ASAP.
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: I now have a menu that I like. Works great, but not with the Explorer browser. Works perfectly with Firefox and Opera. Doesn't work with Explorer. I tried using Explorer installed on several computers at different installations - at home, work and at a friends house. So it doesn't appear to be anything specific to my version. I don't have high security enabled.
Can you identify my problem? I've spent hours trying to fix this.
A: Please, see your menu parameters. Now you have:
var itemBackColor = ["#0","#ffffff"];
It is not right.
You should write for example so:
var itemBackColor = ["#0000FF","#ffffff"];
Q: The buttons show up just fine in IE, but not in the other browsers. I am using Frontpage for my html.
A: Your file names are incorrect.
For example, now you have:
Button gold side 2 NEW.GIF
Button purple side 2 NEW.GIF
Firefox and Opera cannot open a file with blanks in the name.
Please, rename your files, for example:
Button_gold_.GIF
Button_purple.GIF
Your menu will work fine.
Q: My menus work fine on IE7 and earlier and other browsers. However I tested the java hover menu with Internet Explorer 8 beta and errors are sometimes thrown.
I tried viewing your site with IE8 – which didn't work with IE8 a few weeks ago but I notice everything works now.
Do you know what might causing the problems?
A: We're planning the full support for IE8 as well as for all major browsers.
All issues will be fixed with final version of IE8.