Recent Questions
Q: I recently received a non-profit license for your product, and after I installed it and the 'trial version' label disappeared, two of my javascript menu frames started appearing "up", instead of "down" which is preferred.
The 'enrollment center' and the 'physician center' work fine. The 'volunteer center' and 'donor center' used to work correctly (down) before I updated to the non-profit license, but now they appear "up".
If you could please help me that would be great.
A: You should set the following parameter:
var subMenuVAlign="top";
Q: I'm trying to get the scrolling menu to display upwards, but the items are displaying downwards.
A: You should set the following parameters in your data.js file:
var subMenuAlign="left";
var subMenuVAlign="bottom";
Q: For how long our purchase does entitle us to getting the upgrades for the dhtml menu software?
A: All minor upgrades you'll get for free (for example, 2.4->2.7).
All major upgrades you'll get for free during 1 year (for example, 2.4->3.0).
For example, if there's some major upgrades (1.7 -> 2.0 -> 4.0)
you'll get them for free during one year.
But if there'll be no major upgrades during some period (2.72 -> 2.81 -> 2.92). And after 3 year, for example, there will be major upgrade to 3.0. So you can upgrade for free.
We can offer you a big discount for the major upgrade after one year.
Q: The problem that I'm having is when ever the menu has an external link clicked to load in the main frame, the main menu (blue one with icons) dropped down & the frame below is moved to the bottom ofthe menu, or in other terms the menu frame stretches to the size of the menu & moves the main frame down.
A: The menu will work correctly in the cross-frame mode if you load pages into the sub frame from the same domain.
If you load pages from another domain submenus won't be shown in the subframe - they will be shown in the frame with the top-menu.
It's caused by a security policy of browsers - a script can't modify a content of pages from another domain.