Recent Questions
Q: I recently downloaded Deluxe Menu to try before I buy. While it was easy to create a menu, when I followed the directions for pasting in the two lines of code where I wanted the menu to appear, it didn't work. Rather, it always positioned the menu at the very top of the page.
Is this intentionally the case because this is a trial version?
I very much like the program; however, I have to know it's going to work correctly before I buy.
A: Info about installation of the menu on your html page you can findhere:
http://deluxe-menu.com/installation-info.html
> Rather, it always positioned the menu at the very
> top of the page.
Please, check that you have
var absolutePos=0;
You can also send us a copy of your html page (including .js files) and we will check it.
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
Q: I'm having trouble getting some of my dhtml menus free opening in the frm2. If you look under products, then Hard drives, then Rugged Airborne .....this one and Rugged Ground will not open in frm2 but the Contact Us and Get Quote are working fine. Can you help me get these things to open in a frm2.
A: You should write your menu items correctly.
Now you have
["||Rugged Airborne","../RuggedAirborne.htm","Airborne,"frm2","0", ],
["||Rugged Ground","../RuggedGround.htm","Ground","frm2","0", ],
it is not correct.
You should write:
["||Rugged Airborne","../RuggedAirborne.htm","","","Airborne,"frm2","0", ],
["||Rugged Ground","../RuggedGround.htm","","","Ground","frm2","0", ],
Q: I just downloaded the Deluxe-Menu program. It looks very nice, but I keep getting this pop up while trying to set up my first menu:
"an error has occurred in the script on this page:
line 15
char 9
access is denied
code 0
with a link to the toolbar.html in my program files where the Deluxe Menu installed.
At this point, I am just trying my first menu - not using a browser.
(I normally use Firefox but also have IE installed).
A: I suppose that you're using Windows 2000.
We have some problems with Tuner on this OS.
Unfortunately we didn't fix the issue with Windows 2000 yet.
Try to delete all content from toolbar.html file.
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-tree/toolbar/toolbar.html
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-menu/toolbar/toolbar.html
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-tabs/toolbar/toolbar.html