Recent Questions
Q: I just ordered Deluxe Menu & Deluxe Tree & Deluxe Tabs Single Website License. I have no conformation email, nothing to prove that I have ordered this product. Can I download this product how am I going to receive this product?
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: Everything is working quite well -- with the following exception:
I added a button.gif file to my item, hoping that the graphic would appear rather than just a colored cell. (Yes, I did upload the button.gif file to the .files folder.)
My work looks great in the preview window, but still shows the colored cells in my web page (www.misyssbm.com/buy/index.php left side menu). My text changes show up on the web page, so I know it was updated.
Any ideas (note I have two deluxe menus)?
A: You should check all your images paths.
You should also upload these files on your server in"side_menu.files/" folder.
I've tried to download "side_menu.files/btn_navy.gif" but I can't doit.
Please, check it.
Q: I have another question regarding the popup window. I need to use an iframe within the popup window. Is there any way I can close the dhtml popup from the page loaded within the iframe?
A: You can close the popup using the following function:
document.getElementById('win').hide();
Unfortunately it won't work if you use iframe as window content.
You open another page in the popup (in Iframe) so you cannot accessdocument.getElementById('win').hide();
element which is situated on the first page.
When you use text or object_id as window content the content of the popup will be situatedon the same page so you can access document.getElementById('win') element and hide it.
There is a workaround.
Use text as content type and add the following code inside popup:
<a onclick="document.getElementById('win').hide();">...</a> <iframe></iframe>
Your link will work in that case.
Q: In DeluxeTuner when I choose an image and use my own path DeluxeTuner always sticks it's own path (data.files/) into the .js file.
Then I have to go into the data.js file and re-edit the path manually.
A: If you use Tuner, you should save data .js file before you'll selectimages. When you save .js file it means that you set a root directoryfor the project, so Tuner can make all selected images with relativepaths.