Recent Questions
Q: I just ordered Deluxe Menu & Deluxe Tree & Deluxe Tabs Single Website License. I have no conformation email, nothing to prove that I have ordered this product. Can I download this product how am I going to receive this product?
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: We are having a bit of trouble with your menu, when you go down into a sub menu, and then back to the item that called it, the sub menu expands.
For example, if i have this menu structure
File
     New
     Save
     Exit
When i MouseOver New and then MouseOver File, the menu containing New, Save and Exit will grow. If i keep doing this then the menu will continue to expand horizontally.
I know its something we have done, since there doesn't seem to be a problem on your site, its just i don't know what it is
A: Rozi, we heard about such problems. I suppose that you see such effectin IE.
Please, try not to use shadow in the menu.
Please, set this parameter:
var shadowLen=0;
We'll correct this bug soon.
Try also write all units in "px", for example:
var itemPadding = "3px";
Q: I am investigating why a few things have not been working for sometime on our site.
This is the error I get in the console "The requested URL /js/menudir/dtree_ss.js was not found on this server."
I update the files awhile back and removed the dtress_ss.js as I was instructed, why is it that it that the script is still trying to reference this file?
What do I have to do to remove this error from java script tree menu?
When I updated the files a few months back the new files seem to fix a problem we were having with Chrome, but broke the drop down menu in Explorer. I have yet to resolve this. The drop down menu appears to work fine in all other browsers.
The nav menu not working in IE7 (not sure about IE6 or IE8) is a bigger issue than the error in the console, but thought maybe they were related. From our analytics, the strong majority of our customers are using IE7.
A: 1) dtree_ss.js
The current version of Deluxe Tree doesn't have dtree_ss.js at all. You should deletethe following code from your page:
<script language="JavaScript1.2" src="/js/menudir/dtree_ss.js" type="text/javascript"></script>
In the body tag you should write:
<td >
<script src="/js/menudir/data-tree.js" type="text/javascript"></script>
</td>
In the HEAD tag you should write:
<!-- Deluxe Tree -->
<noscript><a href="http://deluxe-tree.com">java script tree menu by Deluxe-Tree.com</a></noscript>
<script type="text/javascript"> var tWorkPath="/js/menudir/";</script>
<script type="text/javascript" src="/js/menudir/dtree.js"></script>
<!-- (c) 2009, http://deluxe-tree.com -->
2) Error in IE7.
You're using new engine files and old data files for the menus now.
I'm sending you the example.
Use engine files for Deluxe Menu and Deluxe Tree and data files (data.js and data-tree.js)from it.
Q: Looks like submenu text for the rollover menus is too long for the background.
How can I ensure the background is the same length as the longest word in my submenu list for the rollover menus?
A: Try to change the following parameter:
var smWidth="100%";
Set it:
var smWidth="";