Recent Questions
Q: I have tried to use the Deluxe tuner menu in one of the websites I am trying to create however, the menu gives an error. I have created the menu multiple times but everytime it comes up with the same error. I have attached the entire web page file with this mail. Can you please go through this and help me fix the errors.
A: Now you have var itemBorderWidth=""; var menuBorderWidth="";
It is not correct. You should set values for these parameters.
var menuBorderWidth="0"; var itemBorderWidth="0";
Q: We recently purchased your full package, and I have a couple of questions regarding deluxe-menu in particular.
1) I'd like to change what's in the noscript area to something other than an ad for you in the event my user has JavaScript disabled. I can understand the copyright remaining intact, however I don't believe I should have to display this to my users in the noscript.
2) I'm using this inside our firewall on a VPN intranet application. Am I going to have issues with the key if the site has multiple host headers and domains attached to it?
A: Thanks for your interest in our products.
1) If you delete noscript tag from your pages you'll see "IncorrectCopyright" message in IE.
You can generate search engine friendly code. When JavaScript isdisabled you will see the links.
Deluxe Menu is a search engine friendly menu since v1.12.
To create a search engine friendly menu you should add additional html code within your html page:
<div id="dmlinks">
<a href="http://deluxe-menu.com">menu_item_text1</a>
<a href="http://deluxe-tree.com">menu_item_text2</a>
...etc.
</div>
To generate such a code use Deluxe Tuner application.
You can find this GUI in the trial package.
Run Tuner, load your menu and click Tools/Generate SE-friendly Code (F3).
2) Deluxe Menus support multiple keys in one data file,so you can apply the following syntax to use the same html codeunder multiple domains:
var key ="THE_FIRST_KEY"; //sandvine.com
var key1="THE_SECOND_KEY"; //salestools
...
Q: At my site the java script popup menu works fine with the frame on the home page but hides behind a new flash form I created. You can access this in "Marketing Tools" and click on "What's your Project". I noticed that it seems to work fine in IE but not in Firefox.
A: See fix for java script popup menu and flash in Firefox here:
http://deluxe-menu.com/objects-overlapping-sample.html
Q: I purchased the most recent version of "Deluxe Menu & Tree & Tabs & Window Multiple Website License", and now can't open menus from previous versions. When I try to open a custom drop down menu that was created in an older version, I get the error:
Can't open the file:
c:\webs\ltron\ltronmenudata.js
Check youre encode parameter
This happens on all of the older menus that we're trying to update............Do I have to run some type of conversion program on older menu files?
Please let me know as quickly as possible.........we have over 100 custom drop down menus out there and now it seems that we can't edit them!
A: This message means that you should change the encoding:
"Tools/Use utf8 encode"
Change this setting and then open your data files.