Recent Questions
Q: We are facing some problem, in our css drop menu. Please Advise -
When we used "Helvetica" font in deluxe menu, the css drop menu expand, if the above font not installed in user machine.
I would please request you to kindly assist me on the same as the client is getting impatient.
A: It is normal behaviour if there is no such font on the user machine.
You can try to write fonts in the following way:
"fontStyle='bold 12px HelveticaNeue Condensed, Trebuchet MS','bold 12px HelveticaNeue Condensed, Trebuchet MS'"
var itemStyles = [
["itemBackImage=top.files/,top.files/menuhoverbg.gif","fontStyle='bold 12px HelveticaNeue Condensed, Trebuchet MS','bold 12px HelveticaNeue Condensed, , Trebuchet MS'","fontColor=#FFFFFF,#FFFFFF"],
["itemBackColor=#504B48,#7E7666","fontStyle='bold 12px HelveticaNeue Condensed, Trebuchet MS','bold 12px HelveticaNeue Condensed, Trebuchet MS'","fontColor=#FFFFFF,#ffffff"],
];
Find another font similar to your font and write it through a comma.If there will be no HelveticaNeue Condensed font on the user machinethe font will be Trebuchet MS.
You should choose the second font among the following fonts:
Arial
Tahoma
Times New Roman
Trebuchet MS
Verdana
These fonts are installed on the most of windows computers.
Q: I'm trying to display the submenus to the left of the menu. I searched your questions and found one that said to use the following:
var smViewType=2;
I added this but it didn't do anything.
A: Try to use this parameter:
var subMenuAlign = "left";
Q: I just ordered Deluxe Menu & Deluxe Tree & Deluxe Tabs Single Website License. I have no conformation email, nothing to prove that I have ordered this product. Can I download this product how am I going to receive this product?
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: I'm having an issue with horizontal alignment of Deluxe Menu.
The alighment is off to the right in Firefox... How can I correct the alignment of Deluxe Menu in FireFox?
A: Please, see dropdown menu parameters. They contains:
var menuWidth="0";
Please, set exact value for this parameter, for example:
var menuWidth="400px";
It's necessary to specify exact value for Mozilla browsers.
It helps to position Deluxe menu correctly.