Recent Questions
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
Q: I purchased the most recent version of "Deluxe Menu & Tree & Tabs & Window Multiple Website License", and now can't open menus from previous versions. When I try to open a custom drop down menu that was created in an older version, I get the error:
Can't open the file:
c:\webs\ltron\ltronmenudata.js
Check youre encode parameter
This happens on all of the older menus that we're trying to update............Do I have to run some type of conversion program on older menu files?
Please let me know as quickly as possible.........we have over 100 custom drop down menus out there and now it seems that we can't edit them!
A: This message means that you should change the encoding:
"Tools/Use utf8 encode"
Change this setting and then open your data files.
Q: I cannot see the shadow on the top items of the menu. Can you help me?
A: Now you have shadow the submenus only, if you want to have shadowfor the top items you should set the following parameters:
//--- Transitional Effects & Filters
var shadowLen=4;
var shadowColor="#B1B1B1";
var shadowTop=1;
You can see the shadow in Internet Explorer 5+ only.
See more info here:
http://deluxe-menu.com/filters-and-effects-sample.html
Q: Although our college standard is IE, a lot of our students use firefox. I tried the css drop menu in Firefox 2, and it works, but the nice transition effect isn't there. Will you make this work soon?
A: Transparency and other transitional effects are supported by IE 5.5+only. This is MS IE feature. Other browsers don't support them.