Recent Questions
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
Q: I’m trying to add a padding before the beforeItemImage for the sub navigation bar but I can’t do it after hours off trying it.
A: You should add a separator with blank (or white) image.
var separatorVImage="deluxe-menu.files/space.gif";
var separatorVWidth="7px";
var separatorVHeight="27px";
var separatorPadding="0px";
And assign Individual style for this item
["itemBorderWidth=0","itemBorderStyle=none,none"],
Q: I like your product and we would like to use it for our web-site.
Our site uses Frames with the following names in the FrameSet:
frame name = “top”
frame name = “middle”
frame name = “bottom”
I don’t understand how to set the target of the Deluxe Tuner navigational link to populate the frame “middle” or “bottom”
When I try to input my own name it will not allow me to do so.
We are using the “top” (horizontal) frame as a header which will contain the navigational component we developed using your product.
We are using the “middle” frame to contain most of the html pages the user will load
We are using the “bottom” frame to contain auxiliary text
Can you help me?
A: More info about the installation of the menu in cross-frame mode youcan find here
http://deluxe-menu.com/cross-frame-mode-sample.html
You should replace dm_init() function with dm_initFrame() function.
Please, open your data.js file with the menu parameters in any texteditor and change it.
You should write, for example so:
dm_initFrame("frmSet", 1, 2, 0);
Q: I just downloaded the Deluxe-Menu program. It looks very nice, but I keep getting this pop up while trying to set up my first menu:
"an error has occurred in the script on this page:
line 15
char 9
access is denied
code 0
with a link to the toolbar.html in my program files where the Deluxe Menu installed.
At this point, I am just trying my first menu - not using a browser.
(I normally use Firefox but also have IE installed).
A: I suppose that you're using Windows 2000.
We have some problems with Tuner on this OS.
Unfortunately we didn't fix the issue with Windows 2000 yet.
Try to delete all content from toolbar.html file.
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-tree/toolbar/toolbar.html
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-menu/toolbar/toolbar.html
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-tabs/toolbar/toolbar.html