Recent Questions
Q: I was using the trial version with no problems. However, once I upgraded to the full version as above, I am having problems getting my DHTML menus to work properly. I'm using xp pro with ie7. As I said before, I had no problems with the trial version.
Whenever I click on a menu java tab now, ie7 displays an error message in the corner. When clicked it reads:
Line: 18
Char: 16940
Error: 'tabs[...]id' is null or not an object
Code: 0
I am using the 'Microsoft Like Style' tabs template in your DHTML tuner software. I get no errors when the tabs are not linked to hidden <div> tags. However, when they are linked to display the hidden <div> tags I get the error. But they do still display the correct hidden <div> tags after 2 or 3 clicks.
A: Try to set the following menu java parameter:
var bselectedSmItem=0;
Q: You've been helping me with some issues on the Deluxe Tree Menu system my company has purchased and most issues are resolved, so thank you! One big problem remains though and we can't seem to figure it out, so I hope you can help.
What we want is, when a user enters our site from the index (home) page then clicks on a link and the sub-page opens, for the dhtml menu tree to be open to the section the user is in and viewing. We also DO NOT want the browser to save the state of the menu, since that is inconsistent with where the user is in the site. Note: we do not use the Menu on the home page, is this a problem?
Per your tech support email, I've added the expand code, which works going from the home page to sub-pages. However, it interferes with navigating to other sub-pages once your in the site. The menu doesn't keep the section open, it closes back up. You mentioned the expand code has to be entered on every page....is that so in this instance and if so, that's a maintenance nightmare - does a better way exist for this type of menu?
Then we activated the "save state" option and the menu stays open on the sub-pages, but the expand option doesn't work.
It's like they cancel each other out and you can only have one or the other.
Can I get these two to work together? What do I need to do? Is it better to use the XP-style menu?
A: When user clicks the link, the browser loads a new page and the script re-create the dhtml menu tree.
If you want to open the needed section automatically on load you can use the following:
1. Save the state to cookies
2. Use frames
3. Put the special script on each page of site that will open appropriate section.
(dtreet_ext_expandItem)
Q: For how long our purchase does entitle us to getting the upgrades for the dhtml menu software?
A: All minor upgrades you'll get for free (for example, 2.4->2.7).
All major upgrades you'll get for free during 1 year (for example, 2.4->3.0).
For example, if there's some major upgrades (1.7 -> 2.0 -> 4.0)
you'll get them for free during one year.
But if there'll be no major upgrades during some period (2.72 -> 2.81 -> 2.92). And after 3 year, for example, there will be major upgrade to 3.0. So you can upgrade for free.
We can offer you a big discount for the major upgrade after one year.
Q: Hi, how write in russian text in dropdown menu generator?
A: If you are using a Russian system then everything should render correctly.
If you are using an English system with a Russian IME then you will
need to set the font in the Tuner to one that supports the characters you require.