Recent Questions
Q: We are using a licensed copy of Deluxe-Menu but in Internet Explorer 7.0 it displays an incorrect copyright message even though all parameters are included and the key is correct. Help! We cannot leave our web site up in this condition!
A: Deluxe Menu v2.0 works fine in IE7.
If you're using older version you should upgrade you Deluxe Menu to v2.0, please, visit thefollowing page. You can find all info about the upgrade here:
http://deluxe-menu.com/rq-css-vertical-menu-v2.0-support.html.
Q: I am using your javascript menu over. I have had a report today that the menu is problematic with IE8. As follows:
"A bit more of a concern is in IE8 where the menu does not function correctly in general at all. When you hover over the menu text the sub menu appears, but when you move your mouse across to select an item off the sub menu it closes. "
Are you able to confirm and rectify his problem?
A: Yes, our menu has some problems with IE8, because IE8 is a betaversion and has just a part of future functionality, for exampleit still doesn't have filters.
We're planning to add the full support for IE8as well as for all major browsers.
All issues will be fixed with final version of IE8.
Q: I want to purchase the software using the company credit card, my question is do I get automatically a registration number for immediate use or it will be sent via post mail. I need to use the dhtml menu script right now so the post mail is not an option.
Please reply ASAP.
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: I haven’t had any problems using the drop line menu, until now when I had to make some changes. After adding some sub-menu items on two of the drop line menu buttons, those menu’s drop down upwards, instead of downwards like the rest. I tried deleting them and remaking them, but then the menu appeared to have no image behind it, only a colour. So I duplicated a working menu item, and then modified it to be what I wanted – and it still drop down upwards!
A: Please check the following drop line menu parameter:
var subMenuVAlign="top";