Recent Questions
Q: Hello, I have used your menus on a few different websites I have built and have never had a problem like this one. I will be purchasing a license if i can get this to function correctly. For some reason my php javascript menu icons are overlapping or repeating and appearing in a wrong place, but only in IE. In firefox it looks fine....and in safari, just not in IE. here is the temp link to the page. http://www.domain.com/indextest3.htm
Thanks for the help, the support has always been great in the past and i look forward to purchasing a license once this is resolved....
A: var menuBackRepeat="no-repeat";
Check the following parameter also, you've set it incorrectly:
var itemPadding="1px 5px 2px 10px1";
You should write, for example:
var itemPadding="3px";
Q: I want to purchase the software using the company credit card, my question is do I get automatically a registration number for immediate use or it will be sent via post mail. I need to use the dhtml menu script right now so the post mail is not an option.
Please reply ASAP.
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: I get coches word in black when the menu loads the first time and I didn't configured that to happend.
A: Check the following parameters:
var bselectedItem=1;
var bfontColor=["#000000","",""];
Q: I am putting your deluxe menu on our pages but if I do not put the menu on top, then it the sub menus appear on opposite direction (from bottom to top.) So instead of dropping down, they drop up.
We do not want this to happen. Can you please let me know how to resolve this issue?
Mouseover menu submenu drops up unless you scroll down or put the menu on top.
A: See if your submenu has a big height and there is no enough room under the menu to showthe whole submenu the submenu will be shown above the menu (if there is enough space toshow the whole submenu).
You can set exact height for the submenus, so they will go in the place under the menu.