Recent Questions
Q: I just ordered Deluxe Menu & Deluxe Tree & Deluxe Tabs Single Website License. I have no conformation email, nothing to prove that I have ordered this product. Can I download this product how am I going to receive this product?
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: I now have a menu that I like. Works great, but not with the Explorer browser. Works perfectly with Firefox and Opera. Doesn't work with Explorer. I tried using Explorer installed on several computers at different installations - at home, work and at a friends house. So it doesn't appear to be anything specific to my version. I don't have high security enabled.
Can you identify my problem? I've spent hours trying to fix this.
A: Please, see your menu parameters. Now you have:
var itemBackColor = ["#0","#ffffff"];
It is not right.
You should write for example so:
var itemBackColor = ["#0000FF","#ffffff"];
Q: I wanted to ask a question about your software, we just purchased the multi license for Deluxe flash dropdown menu. We were trying in many ways to control the width between the words
We were trying to control the width between Europe, North America, Latin America, Asia, Oceania, Africa
We wanted to set the width as 16% to make them all equal with a 100% width flash dropdown menu but it did not work out for us. We tried to do it with creating an Individual style in the Item Style for all the top links. Can you please advise how are we supposed to achieve that?
A: Unfortunately it is not possible to set now:
var menuWidth="100%";
var itemStyles = [
["itemWidth=16%"],
];
To set the exact width for all flash dropdown menu items you should set width in 'px'.
var menuWidth="798px";
var itemStyles = [
["itemWidth=133px"],
];
Q: I bought on September 28th the complete pack Deluxe after having tried it for an application which is not a site but which contains HTML pages and drop-down menus which were made with deluxe tree.
I deleted the trial version and installed the definitive version.
I placed the key the var key = "XXXXXXXXX; in each of my menus (three in everything) and I replaced dtree.js, dtree_add.js and dtree_dyn.js by those of the new version in each directory
Now when I relaunching I have an incorrect key which appears in the top of the menus...
Why?
Is these key has a relationship with the name of the site indicated during the order? By reading again the information I indicated the name of my site but it is not for this site that I wished the menu drop down, only for this application which has no precise name...
A: See, you should register the menu for a domain name or for IP address.
In other words, you should register the menu for the domain name thatyou print in a browser's search string, for example:
http://intranet/
http://klinikum-nuernberg/
http://192.168.0.1
http://localhost
But you menu won't work on a local machine, for example
j:\Stationshandbuch\start.html
with Single or Multiple licenses.
If you want to use the menu with an application that doesn't have afixed domain name you should buy Developer License.
With the Developer license you can use the menu on an unlimited number of Internet or Intranet sites and on the local machines.This version of the script doesn't check keys and it isn't bound to a domain name,so it can be used with an application that doesn't have a fixed domain name.