Recent Questions
Q: I just ordered Deluxe Menu & Deluxe Tree & Deluxe Tabs Single Website License. I have no conformation email, nothing to prove that I have ordered this product. Can I download this product how am I going to receive this product?
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: I am becoming more frustrated by the moment. I try to add more menu items, the default icons (images) disappear and I can't figure out how to get them back.
Is this a bug in your software or am I simply doing something wrong? Every time this happens, I have to start over and end up with the same results - lost or missing icons.
A: That's mean that you don't use Individual Item Styles for the newitems.
Please, see how you should use Individual Styles for the items similar the one which you're going tocreate and see it parameters.
You should use the same parameters for the new item.
Try that.
Q: I am testing your image based vertical menu. I am happy with it and about to buy the muti-site license if you can help me with one problem.
The menu looks different in IE compared to Firefox. In IE it is much smaller.
A: Try to specify units in "px":
var itemPadding="3px";
var itemStyles = [
["itemWidth=150px"],
]
var menuStyles = [
["smHeight=200px"],
];
Try that.
Q: I'm testing your menu, however this always display the result of the execution of this code, that was generated by the GUI tool
<!-- Code for Deluxe Menu Items. Generated by Deluxe Tuner -->
<div id="dmlinks" style="font:bold 14px Arial;color:#000000;text-decoration:none">
<a id="dmI1" href="testlink.html">Recompensas</a>
<a id="dmI3" href="testlink.html">Ingresar</a>
<a id="dmI4" href="testlink.html">Cuentale a un amigo</a>
<a id="dmI6" href="testlink.html">Ingresar</a>
<a id="dmI7" href="testlink.html">Servicios y Soluciones</a>
<a id="dmI8" href="testlink.html">Contactanos</a>
<a id="dmI9" href="http://deluxe-menu.com/order-purchase.html">Acerca de Medussa</a>
<a id="dmI14" href="testlink.htm">Soporte</a>
</div>
<!-- End of Code for Deluxe Menu Items -->
I don't know what's happenning I followed the instructions that you describe in your installation process. I'm using the menu in a jsp page.
A: Now on your page you have only search engine friendly code for Deluxe Menu. You do not have menu.
See more info about the installation of the menu here:
http://deluxe-menu.com/installation-info.html
You should paste also such lines, for example:
<script type="text/javascript" src="deluxe-menu.files/dmenu.js"></script>
and
<script type="text/javascript" src="deluxe-menu.files/data.js"></script>
Where data.js is the file with your menu. You can create such file using Deluxe Tuner.
You should upload this files on your server in the correct place.