Recent Questions
Q: Does your menu html javascript support Arabic language fonts?
A: Actually you can use any letters in the menu.
Please, check that you've set "Tools/Use utf8 encode".
When you save your data file in UTF8 you should use the same encoding on our html page.
So you should write:
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
If you don't want to use UTF-8 encode on your page you should turn off"Tools/Use utf8 encode" property, save your data file and manuallychange your letters in any text editor.
Q: We just bought your product suite including deluxe tabs control. For some reason that the tabs onload is not working in IE 7 only. It works in IE 6 and FF, Chrome and Safari. Attached is the sample page which will show the problem. I also attached our receipt of order for your reference.
Pleae help me to figure out what is the problem with my code ASAP.
A: Try to set exact height for your content DIV. Change height:0%; to height:200px;
<div id="content1" style="height: 200px; visibility: hidden;" class="tabPage">
<div id="content1" style="height:0%; visibility: hidden;" class="tabPage">
Q: We're looking to purchase the developer's license for the Deluxe menu/Tuner program and are not sure which to get. It shows one that doesn't contain the dhtml scripts source code and one that does. What is the importance of having the javascript source code? Will the program not work correctly if you don't have it?
A: See in Single Website License, Multiple Website License and DeveloperLicense our source code is obfuscated.
And in Developer License with Javascript Source Code you can see thecode and change it.
But we DO NOT provide technical support for modified source code.
Q: I just downloaded the Deluxe-Menu program. It looks very nice, but I keep getting this pop up while trying to set up my first menu:
"an error has occurred in the script on this page:
line 15
char 9
access is denied
code 0
with a link to the toolbar.html in my program files where the Deluxe Menu installed.
At this point, I am just trying my first menu - not using a browser.
(I normally use Firefox but also have IE installed).
A: I suppose that you're using Windows 2000.
We have some problems with Tuner on this OS.
Unfortunately we didn't fix the issue with Windows 2000 yet.
Try to delete all content from toolbar.html file.
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-tree/toolbar/toolbar.html
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-menu/toolbar/toolbar.html
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-tabs/toolbar/toolbar.html
