Recent Questions
Q: I just ordered Deluxe Menu & Deluxe Tree & Deluxe Tabs Single Website License. I have no conformation email, nothing to prove that I have ordered this product. Can I download this product how am I going to receive this product?
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
Q: The text on the dropdown menu item is not centered as it shows in the preview, How do I fix?
A: The reason is in your style
TD {
VERTICAL-ALIGN: top
}
Try not to define style for Table, TD, TR elements they can affect themenu.
Set also the following parameter:
var itemAlignTop="center";
Q: I was using the trial version with no problems. However, once I upgraded to the full version as above, I am having problems getting my DHTML menus to work properly. I'm using xp pro with ie7. As I said before, I had no problems with the trial version.
Whenever I click on a menu java tab now, ie7 displays an error message in the corner. When clicked it reads:
Line: 18
Char: 16940
Error: 'tabs[...]id' is null or not an object
Code: 0
I am using the 'Microsoft Like Style' tabs template in your DHTML tuner software. I get no errors when the tabs are not linked to hidden <div> tags. However, when they are linked to display the hidden <div> tags I get the error. But they do still display the correct hidden <div> tags after 2 or 3 clicks.
A: Try to set the following menu java parameter:
var bselectedSmItem=0;