Recent Questions
Q: I now have a menu that I like. Works great, but not with the Explorer browser. Works perfectly with Firefox and Opera. Doesn't work with Explorer. I tried using Explorer installed on several computers at different installations - at home, work and at a friends house. So it doesn't appear to be anything specific to my version. I don't have high security enabled.
Can you identify my problem? I've spent hours trying to fix this.
A: Please, see your menu parameters. Now you have:
var itemBackColor = ["#0","#ffffff"];
It is not right.
You should write for example so:
var itemBackColor = ["#0000FF","#ffffff"];
Q: Everything works perfectly on Firefox, nothing works on IE6.
No rollovers, no drop downs.
A: You should the following parameters
var menuBorderWidth="0";
var itemBorderWidth="0";
These parameters cannot be empty.
Q: I am investigating why a few things have not been working for sometime on our site.
This is the error I get in the console "The requested URL /js/menudir/dtree_ss.js was not found on this server."
I update the files awhile back and removed the dtress_ss.js as I was instructed, why is it that it that the script is still trying to reference this file?
What do I have to do to remove this error from java script tree menu?
When I updated the files a few months back the new files seem to fix a problem we were having with Chrome, but broke the drop down menu in Explorer. I have yet to resolve this. The drop down menu appears to work fine in all other browsers.
The nav menu not working in IE7 (not sure about IE6 or IE8) is a bigger issue than the error in the console, but thought maybe they were related. From our analytics, the strong majority of our customers are using IE7.
A: 1) dtree_ss.js
The current version of Deluxe Tree doesn't have dtree_ss.js at all. You should deletethe following code from your page:
<script language="JavaScript1.2" src="/js/menudir/dtree_ss.js" type="text/javascript"></script>
In the body tag you should write:
<td >
<script src="/js/menudir/data-tree.js" type="text/javascript"></script>
</td>
In the HEAD tag you should write:
<!-- Deluxe Tree -->
<noscript><a href="http://deluxe-tree.com">java script tree menu by Deluxe-Tree.com</a></noscript>
<script type="text/javascript"> var tWorkPath="/js/menudir/";</script>
<script type="text/javascript" src="/js/menudir/dtree.js"></script>
<!-- (c) 2009, http://deluxe-tree.com -->
2) Error in IE7.
You're using new engine files and old data files for the menus now.
I'm sending you the example.
Use engine files for Deluxe Menu and Deluxe Tree and data files (data.js and data-tree.js)from it.
Q: I just downloaded the Deluxe-Menu program. It looks very nice, but I keep getting this pop up while trying to set up my first menu:
"an error has occurred in the script on this page:
line 15
char 9
access is denied
code 0
with a link to the toolbar.html in my program files where the Deluxe Menu installed.
At this point, I am just trying my first menu - not using a browser.
(I normally use Firefox but also have IE installed).
A: I suppose that you're using Windows 2000.
We have some problems with Tuner on this OS.
Unfortunately we didn't fix the issue with Windows 2000 yet.
Try to delete all content from toolbar.html file.
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-tree/toolbar/toolbar.html
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-menu/toolbar/toolbar.html
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-tabs/toolbar/toolbar.html