Recent Questions
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
Q: Many internet cafe's don't have JavaScript installed. Is there a way to show a link to an alternative page if there is no JavaScript installed on the computer?
A: Your visitors should change security settings in IE to allow Javascript on pages they load.
When your security settings in IE doesn't allow Javascript onpages you load you can't see a dynamic page content.
There is no way to enable these preferences automatically, in othercase there are no reasons to create security preferences.
Q: We are facing some problem, in our css drop menu. Please Advise -
When we used "Helvetica" font in deluxe menu, the css drop menu expand, if the above font not installed in user machine.
I would please request you to kindly assist me on the same as the client is getting impatient.
A: It is normal behaviour if there is no such font on the user machine.
You can try to write fonts in the following way:
"fontStyle='bold 12px HelveticaNeue Condensed, Trebuchet MS','bold 12px HelveticaNeue Condensed, Trebuchet MS'"
var itemStyles = [
["itemBackImage=top.files/,top.files/menuhoverbg.gif","fontStyle='bold 12px HelveticaNeue Condensed, Trebuchet MS','bold 12px HelveticaNeue Condensed, , Trebuchet MS'","fontColor=#FFFFFF,#FFFFFF"],
["itemBackColor=#504B48,#7E7666","fontStyle='bold 12px HelveticaNeue Condensed, Trebuchet MS','bold 12px HelveticaNeue Condensed, Trebuchet MS'","fontColor=#FFFFFF,#ffffff"],
];
Find another font similar to your font and write it through a comma.If there will be no HelveticaNeue Condensed font on the user machinethe font will be Trebuchet MS.
You should choose the second font among the following fonts:
Arial
Tahoma
Times New Roman
Trebuchet MS
Verdana
These fonts are installed on the most of windows computers.
Q: Why don't any of the effects work in Firefox? I have built several different types of menus and they don't work the same in firefox as they do in IE. Is there a way to fix this? i.e. adding any html code or anything?
A: Yes, it is really so. Firefox supports only transparency of the menu.
Visual effects work in IE only. other browsers don't support them.
See more info:
http://www.deluxe-menu.com/filters-and-effects-sample.html