Recent Questions
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
Q: I used your trial version. In my application, I need one column of submenu to be displayed, all other columns should be closed.
A: You should adjust the following parameters, for example you should write so:
var transDuration=350; //Delay of a transitional effect (in ms) on submenu's showing.
var transDuration2=200; //Delay of a transitional effect (in ms) on submenu's hiding.
Q: I've encountered a problem when I was creating my collapsible menu javascript. I got an error message when I was creating my menu as follows:
----------------------------------
There is the error in the data file. The menu won't be loaded correctly.
Line: 361
Char: 3
Code: 0
Message:']' f=F6rv=E4ntas
----------------------------------
A: You have errors in your data file now. It is not correctly to writeitems in the following way:
["||10"","", "", "", "", "", "", "", "", "", ],
["||11"","", "", "", "", "", "", "", "", "", ],
You should write:
["||10","", "", "", "", "", "", "", "", "", ],
["||11","", "", "", "", "", "", "", "", "", ],
Q: I would like to have submenu’s border to be the same for first and second level of submenu.
“Management” item goes over “Staff” item.
I want the same for “Staff” over “Provincial Office”
A: Try to set the following parameters:
//------- Submenu Positioning -------
var topDX = 0;
var DX = 0;