Recent Questions
Q: I just ordered Deluxe Menu & Deluxe Tree & Deluxe Tabs Single Website License. I have no conformation email, nothing to prove that I have ordered this product. Can I download this product how am I going to receive this product?
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: I am attempting to use the deluxe menu with frames. After click a few links the popup part of the menu stops showing up. This especially happens if the content of the main frame requires scrolling. In this case the scroll bar just flickers when I put the mouse over the menu.
Do you know why this would happen?
A: We need to check your menu.
Please, send us a direct link to your website, so we can check it.
Please, notice also that Deluxe Menu can work within 1 frameset only.
It can't work within nested framesets. It is possible that you'll havesome errors.
The menu will work correctly in the cross-frame mode if you load pages into the sub frame from the same domain.If you load pages from another domain submenus won't be shown in the subframe - they will be shown in the frame with the top-menu.It's caused by a security policy of browsers - a script can't modify a content of pages from another domain.
Q: I'm trying out the trial version and so far I really like the features. Can you tell me if I can expel the transparent look of the mouse over drop down menu?
When the mouse over drop down menu drops down over text, you can see the text. What can I do to fix it.
A: You should set the following mouse over drop down menu parameter:
var transparency="100";
Q: I cannot see my menu in IE7. Please, help!
A: Try to set exact value for the menu width
var menuWidth="700px";
Try that.