Recent Questions
Q: I just ordered Deluxe Menu & Deluxe Tree & Deluxe Tabs Single Website License. I have no conformation email, nothing to prove that I have ordered this product. Can I download this product how am I going to receive this product?
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: We have two frames in a frameset, one for the menu and one for the content where the javascript menu frame expands normally without any problem. Our content frame's source is determined dynamically. The problem occurs when the content frame contains a page with another frameset in it. Unfortunately we can not avoid this for now. And when this happens our menu stops expanding.
A: Unfortunately it is really possible that you'll have problems in thatcase because the index of the content frame will be changed.
For example now you have:
<frameset id="frmSet">
<frame> //menu index=0
<frame> //content index=1
</frameset>
Your init function will be:
dm_initFrame("frmSet", 0, 1, 0);
But if you'll have frameset instead of content frame:
<frameset id="frmSet">
<frame> //menu index=0
<frameset>
<frame> // index=1
<frame> //content index=2
</frameset>
</frameset>
You should write your init function in the following way:
dm_initFrame("frmSet", 0, 2, 0);
You should change your javascript menu frame init function in that case.
Q: We are facing some problem, in our css drop menu. Please Advise -
When we used "Helvetica" font in deluxe menu, the css drop menu expand, if the above font not installed in user machine.
I would please request you to kindly assist me on the same as the client is getting impatient.
A: It is normal behaviour if there is no such font on the user machine.
You can try to write fonts in the following way:
"fontStyle='bold 12px HelveticaNeue Condensed, Trebuchet MS','bold 12px HelveticaNeue Condensed, Trebuchet MS'"
var itemStyles = [
["itemBackImage=top.files/,top.files/menuhoverbg.gif","fontStyle='bold 12px HelveticaNeue Condensed, Trebuchet MS','bold 12px HelveticaNeue Condensed, , Trebuchet MS'","fontColor=#FFFFFF,#FFFFFF"],
["itemBackColor=#504B48,#7E7666","fontStyle='bold 12px HelveticaNeue Condensed, Trebuchet MS','bold 12px HelveticaNeue Condensed, Trebuchet MS'","fontColor=#FFFFFF,#ffffff"],
];
Find another font similar to your font and write it through a comma.If there will be no HelveticaNeue Condensed font on the user machinethe font will be Trebuchet MS.
You should choose the second font among the following fonts:
Arial
Tahoma
Times New Roman
Trebuchet MS
Verdana
These fonts are installed on the most of windows computers.
Q: With the new version, my body onload function is blocked.
In our application we do something with a body onload function.
It doesn't get called if I use the deluxe-menu. If I remove deluxe-menu js files from html, it works.
Is there a way I can use deluxe-menu and get my onload handler called?
A: Deluxe Menu detects any user's onload events and remember them in the case when you write a such events before dm_init(); call.
Try to delete onload event from <body> and write the following at theend of a page (after dm_init() call):
<script type="text/javascript"> onload = onloadHandler;</script>
That should work.