Recent Questions
Q: I want to order a single website license for the deluxe tabs application. It says when ordering this dhtml menu bulider license there would be a field where I can fill out the website's name where I can use it. I can't find this field though on the ordering form.
A: You should write domain name you want to register in the "Additionalinformation" field, for example:
Additional information: domain.com
If you will not find this field write us after the purchase and we'llsend you reg. key for your domain name.
Q: I just ordered Deluxe Menu & Deluxe Tree & Deluxe Tabs Single Website License. I have no conformation email, nothing to prove that I have ordered this product. Can I download this product how am I going to receive this product?
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: However when recreating the menus after deleting all trace of the trial version and loading on the licensed version I have developed problems.
When I create menus and test using expression web on explorer it works well but when published to web the dropdown menu appear but cannot be clicked on to be diverted to the relevant links. Also since loading the licensed version when using the test browser in expression web firefox a message appears as follows “firefox dosen’t know how to open this address, because the protocol (c) isn’t associated with any program”.
Please advise I have loaded the licence in the correct way I’m sure.
A: You cannot use local paths on your website. They won't work.
["Home","", "", "", "", "", "0", "0", "", ],
["|Localmag Homepage","C:/Documents and Settings/ME/My Documents/localmagwebsite/index.htm", "", "", "", "", "", "", "", ],
["|Medway Homepage","C:/Documents and Settings/ME/My Documents/localmagwebsite/medwaytowns/medwayhomepage.html", "", "", "", "", "", "", "", ],
["Charity","", "", "", "", "", "0", "", "", ],
["|childrens","C:/Documents and Settings/ME/My Documents/localmagwebsite/medwaytowns/charities/childrenscharities/childrens_charity_home_page.htm", "", "", "", "", "","", "", ],
["|medical","C:/Documents and Settings/ME/My Documents/localmagwebsite/medwaytowns/charities/medicalcharities/medical_charity_home_page.htm", "", "", "", "", "", "","", ],
["|religious","C:/Documents and Settings/ME/My Documents/localmagwebsite/medwaytowns/charities/religiouscharities/religious_charity_home_page.htm", "", "", "", "", "","", "", ],
You should write
["Home","", "", "", "", "", "0", "0", "", ],
["|Localmag Homepage","localmagwebsite/index.htm", "", "", "", "", "", "", "", ],
["|Medway Homepage","localmagwebsite/medwaytowns/medwayhomepage.html", "", "", "", "", "", "", "", ],
["Charity","", "", "", "", "", "0", "", "", ],
["|childrens","localmagwebsite/medwaytowns/charities/childrenscharities/childrens_charity_home_page.htm", "", "", "", "", "", "", "", ],
["|medical","localmagwebsite/medwaytowns/charities/medicalcharities/medical_charity_home_page.htm", "", "", "", "", "", "", "", ],
["|religious","localmagwebsite/medwaytowns/charities/religiouscharities/religious_charity_home_page.htm", "", "", "", "", "", "", "", ],
Q: We are testing your css drop down menu and everything is fine, except for the slow load in IE7.
After the page is loaded, the first time we open each item it takes a lot of time to appear.
Do you have any solution for this problem?
A: Check that you've set the following parameter:
var dm_writeAll=0;
You can also try to turn off transitional effects:
var transition=-1;
And adjust the following parameters:
var smShowPause=100;
var smHidePause=500;
