Recent Questions
Q: I am investigating why a few things have not been working for sometime on our site.
This is the error I get in the console "The requested URL /js/menudir/dtree_ss.js was not found on this server."
I update the files awhile back and removed the dtress_ss.js as I was instructed, why is it that it that the script is still trying to reference this file?
What do I have to do to remove this error from java script tree menu?
When I updated the files a few months back the new files seem to fix a problem we were having with Chrome, but broke the drop down menu in Explorer. I have yet to resolve this. The drop down menu appears to work fine in all other browsers.
The nav menu not working in IE7 (not sure about IE6 or IE8) is a bigger issue than the error in the console, but thought maybe they were related. From our analytics, the strong majority of our customers are using IE7.
A: 1) dtree_ss.js
The current version of Deluxe Tree doesn't have dtree_ss.js at all. You should deletethe following code from your page:
<script language="JavaScript1.2" src="/js/menudir/dtree_ss.js" type="text/javascript"></script>
In the body tag you should write:
<td >
<script src="/js/menudir/data-tree.js" type="text/javascript"></script>
</td>
In the HEAD tag you should write:
<!-- Deluxe Tree -->
<noscript><a href="http://deluxe-tree.com">java script tree menu by Deluxe-Tree.com</a></noscript>
<script type="text/javascript"> var tWorkPath="/js/menudir/";</script>
<script type="text/javascript" src="/js/menudir/dtree.js"></script>
<!-- (c) 2009, http://deluxe-tree.com -->
2) Error in IE7.
You're using new engine files and old data files for the menus now.
I'm sending you the example.
Use engine files for Deluxe Menu and Deluxe Tree and data files (data.js and data-tree.js)from it.
Q: I should mean the font style that I failed to update after I have selected and assign font as shown in the pic above.
Step 1. using the sample data file
Step 2. select the font section of the Parameter Step3. click the font style and a window box will show up all the installed fonts
Step4. the default font is Tahoma, so I change it Times Roman
Step5. select Times Roman and click the Assign Font button There is no response with or without option Auto
The style font box did not update nor the preview
A: You should click OK button, not "Assign Font" button when you choosethe font. It is possible that you have to click "Update" button on the"Preview" window.
Q: Do I need to generate a html file after I create dhtml menu and than work from that file? Or can I just copy and paste the code into my existing html file?
A: It will be better create dhtml menu in Deluxe Tuner and save your menu as html file. And copy html codefor the menu from this file into your page. You should also copyfolder with all menu file and data file with menu parameters into the same folder with you html page.
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
