Recent Questions
Q: Hi, I purchased your deluxe-menu product and it's working great, the only problem I'm having is the tree menu in javascript is always fully expanded when a new customer enters the site. I've looked through your support blog but I can't find a reason for it.
A: Check that parameter:
var texpanded = 0;
It expands all items by default.
Q: If you look at our site in IE (PC) the deluxemenu looks great justified left w/ our logo justified right. When you look at it in Safari (Mac) the dhtml menu dropdown is stretched across the entire width of the page and our logo is no longer in view (yuk!).
A: Try to set exact width for the menu in 'px':
var menuWidth="300px";
Q: I have downloaded the trail version of java menu source, and I am getting script errors.
I am working with the deluxe menu.
Actions:а line 15
Character 9
Access denied
file://C:\Program Files\Deluxe
Menus\deluxe-menu\deluxe-tuner\data\deluxe-menu\toolbar\toolbar.html
I uninstalled, cleared all cache and temporary files, restarted the computer, reinstalled and I still get the same message.
I am convinced this program is exactly what I need, but one step at a time.
A: I suppose that you're using Windows 2000.
We have some problems with Tuner on this OS.
Unfortunately we didn't fix the issue with Windows 2000 yet.
Try to delete all content from toolbar.html file.
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-tree/toolbar/toolbar.html
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-menu/toolbar/toolbar.html
C:/Program Files/DeluxeMenus/deluxe-menu/deluxe-tuner/data/deluxe-tabs/toolbar/toolbar.html
Q: I recently upgraded to the new version. Now I am having a problem with the javascript navigation width. I have the main menu set it 98% using the Deluxe Tuner but it only shows it on my web page at about 25%. I can’t seem to get it to change. I have opened the js file and it is showing 98% but still showing at 25% on web page. I am using a floatable horizontal menu with submenus. Can you think of anywhere else I need to check/check a width setting?
A: Check that you haven't set itemWidth parameter in your styles, for example:
var itemStyles = [
["itemWidth=150px"],
];