Recent Questions
Q: I tested your code and it works fine now. I don't need the Deluxe Tuner and only used the Java Script code. So please inform me about the expenses of using Java Script code and also related support needs.
A: Deluxe Tuner is a free software.
We support all our clients no matter if they had bought a license or not and what type of the license they have.
More info about license types you can find here.
http://deluxe-menu.com/order-deluxe-menu-purchase.html
Q: It appears that this product only supports IE (on the PC and Mac). It does not support Safari or Netscape on any platform. Is that correct?
I ask because I like the product and would like to purchase the developer\'s license but our users represent a wide range of platforms and browsers.
A: DHTML products support a major part of modern browsers:
IE 5+
Opera 5+
Mozilla/Firefox
NS 6+
Also they support MAC browsers: Safari, IE, Firefox.
But DHTML Menu has some problems on this browsers with a submenuspositioning in some cases.
If you can't see Tree Menu in Firefox you should set these parameters:
Try to specify units in "px".
var tmenuWidth = "280px";
It's necessary to specify exact value for Mozilla browsers. It helpsto position menus correctly.
You should set this parameter:
var tmenuHeight = "auto";
Q: I recently downloaded Deluxe Menu to try before I buy. While it was easy to create a menu, when I followed the directions for pasting in the two lines of code where I wanted the menu to appear, it didn't work. Rather, it always positioned the menu at the very top of the page.
Is this intentionally the case because this is a trial version?
I very much like the program; however, I have to know it's going to work correctly before I buy.
A: Info about installation of the menu on your html page you can findhere:
http://deluxe-menu.com/installation-info.html
> Rather, it always positioned the menu at the very
> top of the page.
Please, check that you have
var absolutePos=0;
You can also send us a copy of your html page (including .js files) and we will check it.
Q: I am just starting to work with deluxe menu for a site that I am developing. I will soon be going through the purchase of a license but have not yet reached that point.
At the moment though, as I build the framework for the site locally on my computer, I notice that the menu behave a looks differently in IE 6 and Firefox (I am focusing on a CSS base menu). Is this something that will be worked out once I have purchased the licensing key or is there something else that I am missing?
A: Deluxe Menu works fine in all browsers.
Try to set exact width for the menu width and menu height, try to specify unitsin "px":
var menuWidth="500px";
It's necessary to specify exact value for Mozilla browsers. It helpsto position menus correctly.
var menuHeight="20px";
You should also check your padding parameter, you should write it so:
var itemPadding="1px 1px 1px 12px";
You can also send us a copy of your html page (including .js files) ora direct link to your website, so we can check it.