Recent Questions
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
Q: I just ordered Deluxe Menu & Deluxe Tree & Deluxe Tabs Single Website License. I have no conformation email, nothing to prove that I have ordered this product. Can I download this product how am I going to receive this product?
A: We do not accept payments directly and use share-it paymentprocessing service.
We use ShareIt service to process orders.
ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
After the ordering is complete and ShareIt has it verified(which can take approximately 24 hours), you'll get your license info.
Q: I am testing your image based vertical menu. I am happy with it and about to buy the muti-site license if you can help me with one problem.
The menu looks different in IE compared to Firefox. In IE it is much smaller.
A: Try to specify units in "px":
var itemPadding="3px";
var itemStyles = [
["itemWidth=150px"],
]
var menuStyles = [
["smHeight=200px"],
];
Try that.
Q: Can I use drop down navigation menu using subfolders? I am trying to build amenu system but the website contains a lot of subfolders.
A: Yes, you can use deluxe-menu on the site with a lot of subfolders.
You can use additional parameters to make menu paths absolute:
var pathPrefix_img = "http://domain.com/images/";
var pathPrefix_link = "http://domain.com/pages/";
These parameters allow to make images and links paths absolute.
For example:
var pathPrefix_img = "http://domain.com/images/";
var pathPrefix_link = "http://domain.com/pages/";
var menuItems = [
["text", "index.html", "icon1.gif", "icon2.gif"],
];
So, link path will be look so:
http://domain.com/pages/index.html
Images paths will be look so:
http://domain.com/images/icon1.gif
http://domain.com/images/icon2.gif
Please, try to use these parameters.